Business Development Use Positive Language

Developing the Next Generation of Rainmakers Business Development Use Positive Language Have you ever ended a letter with: If I can help further, please do not hesitate to call me. I would be surprised if you get a call. How many times have you replied this way when someone thanks you? No problem Several years ago I read: How to Connect in Business in 90 Seconds or Less by Nicholas Boothman. It has many great ideas for lawyers and I recommend each of you read it. He has a couple of chapters on language and recommends we use positive language. How about ending your next letter with: If I can help further, please call me. How about replying this way when someone thanks you. It was my pleasure. Or, simply: You are welcome. Want to read more on this subject? I recently read an Entrepreneur article 11 Things Smart People Don’t Say. Before you read the article, write down things you should never say to a client and then check to see how many are on the Entrepreneur list. I practiced law for 37 years developing a national construction law practice representing some of the top highway and transportation construction contractors in the US.